What Our Customers are Saying About Us
Priscilla Njai
09:52 15 Jul 24
Shopping online in this country is not for the weak but these guys know what they are doing. I had many questions and they patiently and promptly answered and re-assured me.Impressive quick delivery and Installation.I Highly recommend them.
Joy Nzangi
14:41 13 Jul 24
Very good customer service! Shout out to Eric and Simon.Eric was so patient and helped me fix my shower to the last minute. And as a woman this is something else 😂 . Simon organized the delivery. What can I say an instant 😂 success.
Kurtis Unger
11:10 03 Jul 24
Erick and team were great! Quick delivery and when the installation had a small issue (due to the installation - NOT their equipment) they were extremely responsive in sorting the issue for me. Definitely recommend.
Ignite Africa Technologies
13:32 14 Jun 24
Excellent services...Their after sale service is also very satisfactory. I would recommend them anytime.
steve wangara
17:57 30 May 24
Bought Shower head from this guys Delivery was fast to where i was paid on Delivery .Even before i got home i had all instructions sent via whatsapp on how to use that was amazing.I actually fitted myself very good customer serviceVery good Service i will always recommend You customersMore so dint know incase the Enershower 4T i bought Element... spoils i can replace the element all by myself now i wont be buying now and then a complete new Shower head ...Learnt something there .read more
Renthy Bhai
05:51 29 May 24
Its was a pleasure doing business with you Thank you for your honesty i received my parcel as i ordered Thank you so much 🙂
J Adongo
11:47 19 May 24
Another favourite supplier. Quick service. Very polite customer service on WhatsApp for us who hate calls. I've ordered all my many chicken bulbs from them and they provide free holders for them. Would highly recommend.
David Guantai
14:22 18 May 24
Good and highly commendable service.shop with merix and you shall not regret.
Nancy Moosberger
10:48 18 May 24
Awesome 👌It exceeded my expectations.Absolutely worthit!! Excellent installation job done. The company delivered on point!I highly recommend them!
Cathy Jones
06:52 29 Apr 24
The product is just what I wanted and the delivery was quick, cheap and efficient. Thanks.
Mark Kihu
07:10 22 Apr 24
Best shop ever. They have quality units that can work even I commercial spaces. I own a gym and these are the showeheads we use for our space.Get one. Just get one.
Michael Maru
10:31 01 Feb 24
Highly recommended. Products are top quality and exactly as advertised. Very friendly and informative plus their rider was efficient and swift with delivery. Will definitely buy from them again. Purchased home automation devices.
eric galo
10:29 01 Nov 23
This is the second transaction with Merix and communication is on point, shipping on time and the product is as advertised. Looking forward to doing more business with you. Keep up the excellent service.
Roman Hartmann
13:36 11 Oct 23
A company well organized, flexibel and very customerfriendly. I will recommend to everybody! Well done!
Elizabeth Githendu
08:13 20 Sep 23
I ???? recommend for amazing products and excellent service. Their due diligence is a dream come true as they leave nothing to chance.
Betty W. Wait
14:12 23 Jul 23
Wow definitely unique shower heads! Looking forward to trying. Pocket friendly i hope
stephen odhiambo
17:16 29 Jun 23
I am very impressed, by the service at Shopmerix, they don’t forget you the moment you complete your purchase, but keep the relationship going. Keep it up!
Angeline (Angie)
19:23 26 Jun 23
God knows how much I’ve suffered with showers coz we have very salty water in my area… Things have been better since I came across Shopmerix, they installed a telephone shower that is suitable for salty water and we have no more sufferings, other than KPLC bill coz we spend hrs in there????????Oh, and their Customer service is great.Thank you... Shopmerix, I’m defenetly coming back soon for another one.read more
Emmanuel Odhiambo
17:18 12 Apr 23
Bought the Anlabeier instant water heater. Besides the sales, he explained the installation process which made things so much easier. Definitely will do business with them again.
Litojah Ngao
07:30 04 Apr 23
Best customer service always avail them self to meet customers expectations, everything is delivered in time & works perfectly try them today & you won't regret. Pleasure doing business
Dennis Mwangangi
16:21 24 Mar 23
Perfect customer service and high quality products. I recommend purchasing goods from this shop.
David Muigai
19:56 13 Feb 23
I appreciate your honesty and good customer service. You delivered my order in less than 1hr.God bless you for sorting me fully am a happy customer.
Rachael Kigondu
21:02 12 Feb 23
Prompt in communicating, great customer service, very informative, anticipated questions I was going to ask and answered them sufficiently. I bought the lorenzetti maxi ducha showerhead, it works well! I'd purchase from them again and recommend to others.
margaret njoroge
19:58 12 Feb 23
Asante sana Merix. I got exactly what i saw. Transaction and business was a smooth sail. Fits perfectly well.
Roy Okola
18:55 12 Feb 23
I purchased a ‘supa ducha’ shower head for salty or borehole water and it works great. Really good service and fast response. I definitely recommend them.
Raj Lakhani
06:11 12 Feb 23
Purchased a mosquito repellent light. Works extremely well. Pleased with the high quality of service. Thank you.
Newton Munene
16:39 12 Dec 22
Amazing service, timely delivery and great customer service. The products worked perfectly without fault
Boniface Muriuki
16:35 12 Dec 22
Honest, fast and reliable.Bought 2 instant heater showers from shopmerix.
Epitome Ke
12:28 12 Dec 22
Good quality top jet lorenzetti instant shower was purchased and is functioning well three months later, quick delivery and great customer service.Highly recommended
Geoffrey Ngugi
12:00 12 Dec 22
Bought a hot shower that has a pump inside, it's working perfectly and it was delivered on time...thanks for the great service...
Grace Mwangi
13:59 24 Aug 22
Paid for heaters worth 36k and they were delivered promptly to Mombasa on the next day via Fargo courier. The shower heaters are working great so far. Highly recommended!
Benta Kamau
05:15 18 Jul 22
Highly recommend ?Top notch customer service.Purchased a shower head and I have no complaints.
Cheru Vincent
08:35 12 Jul 22
I ordered an instant hot shower. The same was delivered promptly. I found the prices very reasonable compared to the other online stores. The shop offers quality products at affordable prices. Well done
Carol K.
17:12 22 Jun 22
Best supplier of electronic products I've met and done business with. He took the time to explain how things worked and made sure the installation was ok before I paid. Looking forward to doing more business with him.
frank wandera
00:50 20 May 22
Great products, excellent customer service, very dedicated to their work. Friendly staff and the only shop who knew the difference between electronic shower and regular shower
Robert Mogendi
07:47 16 May 22
Good service and straight forward. Good product quality too. Will shop again when need arises.
Benjamin Muchiri
10:07 15 May 22
Bought an element from them and it has lasted without issues to date. Delivery was quick, top notch quality service from these guys.
Will K
05:11 15 May 22
Bought smart plugs and smart bulbs from them, they are still working well. They have legitimate quality products.
Shelley Lee
17:55 27 Mar 22
Great customer service, the under sink heater we bought is such a fantastic purchase. Will definitely do more business with this company.
Allan Smith
17:48 21 Mar 22
Amazing quality! The shopkeeper doesn't let you buy what will not work for your needs n can even sell you a cheaper product at a loss for him just to make sure you get what will be the best for your needs. Very selfless. I'd give him a 7 star for his honesty.
meja njoroge
05:25 21 Mar 22
Uncompromised quality, Reasonable prices and good customer services.Have bought a wide range of electrical products
Nurdin Yussuf
19:45 20 Mar 22
I needed a PIN to SCREW Bulb Holder Adapter | B22 to E27. They understood what i meant with my limited description and delivered it in less than an hour to Eastleigh. I still remember that day because the adapter i was buying cost me less than the delivery guy ?. ? recommend them
Justus Muiru
19:16 20 Mar 22
Quality products from the shop at affordable prices. Looking forward to visiting the shop soon. Thanks
RNK Official
16:56 20 Mar 22
Thanks Merix suppliers, a very reliable supplier. I appreciate your prompt delivery of the goods I ordered.Looking to doing more business with you.
Shidaho S. Michael
13:14 20 Mar 22
Trusted shopping place. Bought a shower head online from Kakamega and received the product on the next business day. Kudos ?
Davies Mwangi
07:00 22 Oct 21
With Merix Suppliers, you'll never go wrong. They even do a follow up to know how the product is serving you.Good job!
Micheal Munga
04:57 21 Oct 21
Ordered for an item I thought would cost a fortune, Eric and his team came through, on time delivery, very friendly service and they do follow ups too
githinji Michael
16:47 20 Oct 21
Merix suppliers, a reliable supplier. I appreciate your prompt delivery of the goods I ordered.Looking to doing more business with you.
Eric Macharia
14:30 04 Sep 21
I've always sourced my electrical fittings from Merix Suppliers, including an extension cable i purchased 3years ago, which has never disappointed.
Salim Kumala
05:32 29 Aug 21
I placed my order and delivery was fast. Payment was after delivery. One month later still happy with the purchase. I bought the Midea instant shower with pump DSK45EU3
Kennedy Ogutu
12:36 25 Aug 21
I got what I ordered timely and I am happy and satisfied with your services; very prompt. Your customer relation is top-notch! Keep up the good work. Blessings
Lenny Preston
05:55 28 Jul 21
Merix service in second to none orders done swiftley.products High standard any questions on products answered.lowest prices.delivery time 100%.i will for sure use merix again.they are trusted sellers.100%all round
George Aseneka
06:15 18 Jul 21
Genuine guys, high quality product (Lorenzetti Blinducha instant shower head) and very swift delivery. I highly recommend them
Irene Ndegwa
05:37 22 May 21
Prompt and professional service. I recommend them for anyone who wants a great quality shower at the best rates. Big plus is you pay after delivery and installation so the technician ensures everything is working before you pay
Eric Mulonzya
06:28 21 Apr 21
Bought-Lorenzeti Advanced Turbo Multipressure Shower. Delivered on time, paid on delivery, installed and worked great! Planning to purchase other things soon. Best price I could get in the market! Thanks again for the great service!
Booms1 Nutrition
13:28 07 Apr 21
First and second time purchaser I have had the best and most professional customer care service ?. Timely, responsive delivery. Products are genuine... Plus they keep a log of all the enquiries I have made how interesting. Thank you for making my shopping experience easy and fast ?
Benn Maina
03:30 25 Feb 21
Good value for money. My purchase was delivered fast, well packed and in good condition! Highly recommended!
PETER KAMAU
06:07 19 Feb 21
It was a great customer experience, from the moment I sent a WhatsApp to inquire about a certain product. My trusted electrician and friend recommended me to these guys and true to his word, they lived up! Even when I got abit stranded while trying to find the shop, Erick was on point in guiding me there!Thank you Erick and the team - keep up... the good work and God Bless?read more
Eunice Uledi
07:42 03 Feb 21
Ì got my goods delivered on time and they were of good quality. Their after service is also great.
Brian Maiyo
16:23 23 Jan 21
Very pleasant experience. Personal and professional attention to all my questions, quality product, very prompt shipping. Highly recommended.
Marsha Amario
04:02 19 Jan 21
I love shopping at Merix Electricals. The service is incredible! The products genuine and order to delivery system is diligently refined !! ✅ ✅
Onesmus Musyoki
06:01 18 Jan 21
Excellent service plus excellent product! Thank you Erick! I'll definitely come back
Brian Wasike
03:55 09 Jan 21
Bought a Enerbras 4T hot shower. The delivery was fast and the customer service are polite and professional. The shower is of very good quality and works well with salty water and low pressure water systems. Will definitely shop there again.
Alfred Kaburu
09:59 05 Jan 21
Spot-on, correct product, prompt and responsive. Will def. shop more, I miss Nakumatt which had some quality products I had bought, I think i have found its replacement. keep it up and explore more.
Elias Gikonyo
05:29 05 Jan 21
I like the quality of the item I previously bought there, a wyze cam. It performs well without glitches. ?
John Muchoki
17:47 17 Nov 20
Seller is very responsive. Was hesitant initially about the quality of the extension cables but upon seeing the items firsthand they were extremely well done and durable. The quality and durability was really important to me and items were beyond my expectations. Good and genuine business deal.
Stephen Baya
06:29 24 Oct 20
I have shopped with Shopmerix twice now and both times have been seamless, with quite a quick same-day delivery system. Plus the products as always, really good quality! Will definitely shop for more!
Judith Njiru
06:05 08 Oct 20
They responded very promptly to my query. They then delivered as promised. My only issue was that the item's price was somewhat higher than what I usually pay elsewhere. Consider not going for too high a profit margin.The delivery was also professional.
Paul Thairu
06:14 05 Oct 20
I have shopped twice now from ShopMerix in the past two years and my experience has been wonderful in both instances. Firstly, they do a great job with their advertising on social media and their website so it was easy to find what I needed quickly. Secondly, they are quick to respond, their customer service is professional and their products are... genuine. I would highly recommend ShopMerix to anyone looking for value for money when purchasing household electricals.read more
John Yule
03:52 05 Oct 20
Excellent service. I received the exact product I wanted within a couple of hours of ordering. Ability to pay on delivery means one can check the product before payment. Their prices are very fair as well.I can highly recommend this company.
Jess Kui
19:17 21 Sep 20
The heating element I bought for my instant showerhead which cost an arm and a leg actually worked perfectly! I was worried that I might not find a heating element for that particular showerhead but then I came across this website and I'm so glad I did! Thanks Merix and I've saved your contacts for referring others!!
shabbir najmi
19:55 16 Sep 20
From receiving order to speedy delivery, I was assissted on each step of the process, I had a very delightful experience and I would definitely like to shop again
Carol W
04:40 12 Sep 20
Exceptional.Customer service was really good and delivery guy very professional. Did I mention the package was so well done/wrapped I for a moment thought it came from Amazon? Thanks Merix Electricals, kudos
Karaguri Maigua
05:45 31 Aug 20
Replies to customer enquiries swiftly, Prices are competitive and sells genuine products.
dharurazetu
16:33 26 Aug 20
This was my first order with Merix. Staff were professional. They handled my order with speed and my questions on the quality of the product in question were fully answered. It’s not about selling only, but it’s all about maintaining their reputation, which I admire a lot. I may have been a bit pushy, but Merix was attentive to my issues and took... my feedback seriously, addressing it fully. Will surely do business with these guys again.read more
Ni mimi Lee
04:21 26 Aug 20
Prompt, customer oriented service and flexible to your needs and wants. Shop here people
Patrix K
16:04 25 Aug 20
Services are on point and the products are legit.....I recommend Merix to anyone seeking electrical services
Kamenju Mwangi
07:57 25 Aug 20
Merix delivered the exact product that I had requested more so timely and I commend the professionalism and added information about how to install the product. I wouldn't hesitate to recommend them. Keep it.
ZIGGY MUTUKU
20:26 20 Aug 20
Quick response, great customer service. I was always updated all the way about my order (with images where possible). everything was amazing. Keep doing the good work?
Michael Mugambi
11:33 19 Aug 20
Merix Electricals have amazing customer service. Very responsive and solution oriented. I would rate them more than 5 stars if it were possible.
John Ndwekia
14:11 27 Jul 20
These Guys are Great & Professional!Called them when my Instant Shower which I bought last year from them stopped working. They happily took me through the process of figuring out what was wrong with my shower on WhatsApp.Ordered a Heating Element replacement and shared my location. Item was Delivered Safely in less than 1Hr. Installed it, Works... Perfectly. Happy Customer ?Highly Recommend shopMetrix!read more
Caroline Wothaya
06:48 27 Jul 20
I am a happy client. The team at Merix Electricals is very professional and friendly. I purchased a product and they took their time to explain to me how to operate and maintain it better. I give them a plus for their quality products, affordable prices, and amazing customer service.
Natalie Jeptoo
07:03 21 Jul 20
I loved the service especially the punctuality. Good and quality products as well?❤️
james gakaya
04:58 21 Jul 20
Your response is good, good prices, the product is as per advts. After sales service is excellent. I like customer care service.Your discounts on your products are super.This is the place to be for your electrical shopping.
F C
16:42 09 Jul 20
Ordered for goods and the process was smooth. Good communication from the shop and courier, well labelled and packaged goods that arrived on time...The process was straightforward and concise
Isaac Mwendwa
21:11 08 Jul 20
Professional service, prompt communication and delivery, value for money. Shopmerix does not disappoint!
Naomi Gichuki
14:02 01 Jul 20
The service was superb... Both Eric and the delivery guy were punctual and very pleasant.
Donald Mwasi
06:55 17 Jun 20
The heart of business and customer care is the best. Its a place for guiding and shopping.
Ferdinand Marc
10:57 28 May 20
I appreciate the good customer service, prompt response with professionalism. I had my order delivered in time at my convenience not to mention good quality and packaging. Pleasure doing business with you. I highly recommend.
Ondi Regalia
16:29 04 May 20
Great customer service and will work with you to offer convinces like delivery to ensure product is available in a timely manner. Always a PLEASURE doing business with you.
